Terms and Conditions

Last updated: March 2026. By using VidForge you agree to these terms in full.

1. Acceptance of Terms

By accessing or using VidForge ("the Service", "we", "us", "our") at vidforge.xyz, you ("User", "you") agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to all of these terms, you must not use the Service. We reserve the right to modify these terms at any time; continued use after changes constitutes acceptance.

2. Description of Service

VidForge is an AI-powered video generation platform that creates short-form video content using artificial intelligence, including synthetic voice generation and automated captions. The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that outputs will meet any specific quality standard.

3. User Responsibilities and Content

You are solely responsible for all content you input into the Service and all videos generated using your account. You agree that you will not use the Service to:

  • Generate content that infringes any third-party intellectual property rights
  • Create defamatory, harassing, obscene, or unlawful content
  • Impersonate real individuals in a misleading or harmful manner
  • Violate any applicable local, national, or international law or regulation
  • Generate content involving minors in inappropriate contexts
  • Create content that promotes violence, hatred, or discrimination
  • Circumvent, disable, or otherwise interfere with security features of the Service

We reserve the right to terminate your account immediately and without notice for any violation of this section.

4. AI-Generated Content and Third-Party Characters

VidForge uses AI voice synthesis technology. Any resemblance of generated voices to real persons is the result of AI modelling and is provided for entertainment and creative purposes only. You acknowledge and agree that:

  • Generated content featuring character likenesses (including but not limited to "Peter" and "Stewie") is for personal and non-commercial entertainment use only unless you have independently obtained all necessary third-party licences
  • VidForge makes no representation that use of such character likenesses is authorised by any rights holder
  • You assume all legal risk associated with publishing, distributing, or monetising any content generated by the Service
  • VidForge is not liable for any claims, takedowns, or legal action arising from your use or distribution of generated content

5. Intellectual Property

The VidForge platform, software, branding, and underlying technology are owned by VidForge and protected by intellectual property laws. You retain ownership of content you input into the Service. By using the Service, you grant VidForge a limited, non-exclusive licence to process your inputs solely to provide the Service. We do not claim ownership of your generated videos, but we are not liable for any third-party IP issues in your generated outputs.

6. Subscription, Billing, and Payments

VidForge Pro is a monthly recurring subscription billed in SGD. By subscribing you authorise us to charge your payment method on a recurring monthly basis until cancellation. All payments are processed securely via Stripe.

  • Subscription fees are charged at the start of each billing period and are non-transferable
  • You are responsible for all applicable taxes in your jurisdiction
  • Failed payments may result in immediate suspension of Pro features
  • Prices are subject to change with 30 days' notice

7. Cancellation Policy

You may cancel your subscription at any time from your Account page. Upon cancellation your Pro access will remain active until the end of the current billing period; no further charges will be made after that date. Cancellation does not entitle you to a prorated refund for the unused portion of the current period unless required by applicable law.

8. Refund Policy

We want you to be satisfied with VidForge. Refunds are handled on a case-by-case basis under the following conditions:

  • First-time subscribers may request a full refund within 7 days of their first payment if they have not rendered more than 3 videos
  • Technical failures caused solely by our platform that prevent you from using the Service for more than 48 consecutive hours within a paid period may qualify for a prorated refund or credit
  • Refunds are not provided for dissatisfaction with AI output quality, as the nature of AI generation is inherently variable
  • Refunds are not provided for accounts terminated due to violations of these Terms

To request a refund, contact us at support@vidforge.xyz with your account email and reason. We aim to respond within 3 business days. Approved refunds are processed via Stripe within 5–10 business days.

9. Limitation of Liability

To the maximum extent permitted by applicable law, VidForge, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business interruption, arising out of or in connection with your use of the Service, even if advised of the possibility of such damages. Our total aggregate liability for any claim arising under these Terms shall not exceed the total amount paid by you to VidForge in the 30 days preceding the claim.

10. Disclaimer of Warranties

The Service is provided without any warranty of any kind. We expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that (a) the Service will function uninterrupted or error-free, (b) any content generated will be accurate, complete, or suitable for any purpose, or (c) the Service will be free from viruses or other harmful components.

11. Assumption of Risk

You expressly acknowledge and agree that your use of the Service and any content you generate or publish using the Service is entirely at your own risk. You assume full responsibility for determining whether the generated content is appropriate for your intended use, whether it complies with applicable laws, and whether it infringes any third-party rights. VidForge bears no responsibility for any consequences arising from your decision to publish, share, or monetise generated content.

12. Indemnification

You agree to indemnify, defend, and hold harmless VidForge and its officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content you generate, publish, or distribute using the Service.

13. Termination

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or the integrity of the Service. Upon termination, all licences granted to you under these Terms will immediately cease. Provisions that by their nature should survive termination shall survive, including Sections 9, 10, 11, and 12.

14. Privacy

By using the Service you consent to the collection and processing of your data. We use Firebase for authentication and data storage, Stripe for payment processing, and third-party AI APIs for voice and content generation. We do not sell your personal data to third parties.

15. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall first be attempted to be resolved through good-faith negotiation. If unresolved after 30 days, disputes shall be submitted to the exclusive jurisdiction of the courts of Singapore.

16. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect. These Terms constitute the entire agreement between you and VidForge with respect to the Service and supersede all prior agreements.

17. Contact

For questions about these Terms, refund requests, or any other enquiries, contact us at support@vidforge.xyz.